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1.6

We had paid for Home Depot to install our floor back in July, for the kitchen & laundry room. It was delivered in time, sat in our house for nearly 2 months before it was installed.

The 1st installer was here all day, when he had put in the flooring he had stepped on some glue from the tile. They sent out someone to repair it. They couldn't get the glue off, I was afraid it was taking off the finish. The guy that tried to get the glue off said he would reorder it.

So after he reordered it, it happen to be on back order. So when it finally came in the 2nd team came to fix the problem. As they were here instead of fixing the problem I had told them to redo the flooring all over again. We didn't them to go back into the laundry room cause we had paid someone to put back the washer, dryer & utility sink.

So in return they put a transion strip across the door jam, so they wouldn't have to redo that room all over again. So almost completed the installer said they didn't send the quarter round to match the cabinets, so I called Home Depot and they said to come to the store and see if they had it to match the cabinets. Went there the very next day and picked it up. The installer said to give him a call and he'd come back out in a couple of days.

I had called Romanoff set up an appointment that was another 2-3 weeks. Was all set for them to finish the job, and the appt was set for 8:00-11:00. 11:00 came around no show or phone call. Called Home Depot to let them know that they hadn't come yet.

Home Depot called Romanoff and was put on hold with them and said i'll call you back, still as of now not heard from Home Depot. Finally the flooring guy called and said he wasn't aware of the appt even though I got an email confirming the appt. At 2:00 the guy finally got the job finished. The flooring we purchased was the Allure Country Pine.

Now that it is finally finished I called Home Depot corporate office to complain about Romanoff Renovations. I do not recommend this company at all.

Reason of review: Bad quality.

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