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We had paid for Home Depot to install our floor back in July, for the kitchen & laundry room. It was delivered in time, sat in our house for nearly 2 months before it was installed. The 1st installer was here all day, when he had put in the flooring he had stepped on...
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1.6
#1140542
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Paid $15k to have new carpet and hardwood installed in our house. The good - The crew they sent to install the carpet was phenomenal. They were allowed two days to install but did it in one day, and it looks great. The only negative is that they were there until 11pm...
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2.8
#1108030
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A couple of the installers know whats going on but not many.i use to work there for a while it seemed good at first then they started going through managers.the newest one has a attitude problem always seems to *** off the installers first thing in the morning lies...
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1.6
#1094377
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We received a call and email the day before confirming the install between 8-10 am. The morning of the install we get another email with the photo of the installer confirming the 8-10 time. At 10:30 I call and was told ther is a hold up and they will now be there...
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h.kitchener
h.kitchener

The very name "Romanoff" gives the potential reason for their delay. I remember reading something about troubles between the Bolsheviks and Mensheviks and probable fighting fo...

1.0
I didn't like
  • Customer service
#1071179
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Was supposed to have carpet installed today, 5 rooms. The installer drove approx. 60 miles. He walked through the rooms then stated he couldn't remove the old carpet because of pet stains in one room. I explained that they were not pet stains, it was my workshop and...
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#1067238
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Why does Home Depot allow a company that could care less about customer service continue working for them is beyond me. I have never seen a company like Roanoff in all my years on this earth They have no seance of customer service no mater how many times you call And...
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1.0
I didn't like
  • Screwed up company
#965384
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Romanoff uses helpers instead of jourmam installers Because they don't pay the proper wages On Carpet they pay $2.20 per yard when other company's pay $4.50 per yard so u know there is no quilted installers there Also 80%of there jobs has mager issues You can call...
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1.2
#950532
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On 19 Jul 2015 I ordered floor tiles at Home depot in Pittsburg Ca for installation. Romanoff Co was scheduled as the company from homedepot to install the tiles for 8-9 Sep. The email and phone call stated the company would be at my house between 8-10am on the 8th. At...
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#704273
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Romanoff Renovations - Tile install not completed on time

Romanoff Renovations
#1139802
4.4
Details
Was told it would take two days to install and it took three. The closet door floor guide was not reinstalled. Called but could not get anyone to come out and fix problem. Had to buy parts and fix myself.
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Romanoff Renovations - Not good

Romanoff Renovations
#1124965
I have worked at little rock office but if u are not a special person there u dont get any jobs that pay anything so that is why no new crews go there the person doing the job set up only gives to one crew and that is messed up everyone deserves the chance
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Romanoff Renovations - Not so good

Romanoff Renovations
#1124928
I have to say there are good installers at little rock one but the manager or whoever she is not she gives all good jobs and big ones to the one she likes and leaves all the others out there that is why there are only three or four installers there she favors to one and one only
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Romanoff Renovations Bathroom Remodeling Review

Romanoff Renovations
#1008371
1.1
Details
Incomplete after 4 months what was done had to be reinstalled and still not done properly
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Romanoff Renovations Customer Care Review

Romanoff Renovations
#886050
1.0
Details
This company has the worst customer service. They will not return calls. There work is subpar too. They were subcontracted to install flooring and the floor boards are separating. Do no hire them to install anything. Buyer beware!!
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Romanoff Renovations Residential Flooring Review

Romanoff Renovations
#810467
WISH I HAD READ ALL OF THIS ABOUT ROMANOFF FLOORING BEFORE I MADE MY PERGO FLOORING PURCHASE. IVE BEEN SCREWED OVER BY THEM TOO, BS, 3rd Rate, D CLASS CONTRACTOR....STEER CLEAR!!!#SuxAss
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